2023 State of the Court Annual Report

SELF-HELP SERVICES

The Self-Help Resource Centers in San Bernardino, Fontana, Victorville, Barstow, Needles, and Joshua Tree assisted 62,930 self-represented litigants (FY’22-’23) with services that provide procedural legal information regarding family law, guardianship, child support, small claims, and landlord tenant matters. Self-Help Services continued to expand; in January, Self-Help Services returned to the Needles Courthouse and additional expansion included participation at Collaborative Court Events such as Shelter Court for homeless litigants and the “Stand Down” event which provided veteran’s services. For litigants unable to attain services in person, online services via the Direct Access to Self-Help (DASH) Portal served more than 4,000 additional litigants. In 2024, Self-Help anticipates further expansion of services by: adding days of in person services in Joshua Tree, Needles, and Big Bear; introducing limited probate services and criminal expungement assistance at various centers; and adding Family Law Facilitator Services in both Fontana and Victorville.

28,435 IN-PERSON INTAKES 30,319 BRIEF INTERACTIONS FY 2022-2023 IN NUMBERS

Proposed signage announcing Self-Help Services expansion in 2024

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