2023 State of the Court Annual Report

SELF-HELP SERVICES

“Even when the court is closed, Self-Help Services online is not.” Salvador Reynoso, Self-Help Managing Attorney

The Direct Access to Self-Help (DASH) online portal provides services to those who are unable to appear in person during normal business hours. These services help fill the self-help needs of our geographically vast county.

4,176 DASH SERVICE REQUESTS IN 2023 28,892 ACTIVE CUSTOMER ACCOUNTS SINCE 2020 LAUNCH 29% PERCENTAGE OF ACCOUNTS FROM OUTSIDE SB COUNTY

Counties of residence of DASH users outside of San Bernardino, sized relatively according to percentage of users since 2020 launch (based on identifiable zip codes volunteered by users)

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TRANSFORMING THE COURT EXPERIENCE | Reaching Our Neighbors, Students, and Communities | Becoming an Employer of Choice