2024 Annual Report

LANGUAGE ACCESS FOR ALL

2024 IN NUMBERS

31,500+ PROCEEDINGS USING INTERPRETER SERVICES

46% GROWTH FROM ‘23-’24 NON-SPANISH/ MANDARIN

57+ LANGUAGES SERVED SINCE 2023

Over 42% of San Bernardino County's population speaks a language other than English at home. In accomplishing the court's mission of providing equal access to justice to our community, court interpreters are essential to removing language barriers for limited-English proficient (LEP) court users and their understanding of the judicial process. After Spanish, Mandarin is our court's most requested spoken language for interpreter services. Interpreter Services became a court-wide division in 2023. The division is led by our interpreter services manager and supported by a court services supervisor. They oversee the work of 45 Spanish interpreters, 2 Mandarin interpreters, and 3 court services coordinators, and assignment coverage is arranged by working with upwards of 80 individual contractors in regular use. In 2024, interpreters assisted over 31,500 proceedings, an overall growth of about 26% compared to 2023 .

The Interpreter Services Division added its third court services coordinator position to help support the growing need for languages other than Spanish. Coordination work has increased by 45% , with marked upticks in the need for the languages of Hindi and Punjabi .

Video Remote Interpretation expanded to Needles in 2023. In 2024, over 75 proceedings in Needles, Joshua Tree, and Barstow utilized VRI . VRI is now available in all districts, ensuring immediate and equitable access to justice for individuals who speak various languages. We are proud to take a significant step towards strengthening inclusivity and providing meaningful support to our diverse community.

Non-Spanish Languages served in 2024 sized according to percentage utilized, and with top 10 &

requested

MOST LEAST

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