2024 Annual Report

DEVELOPING A STRONG WORKFORCE Behind the services the court provides to the public are approximately 1,100 staff members who drive and support the judicial officers and daily operations of the court. They offer expertise in customer service, legal processing, technology, finance, data analytics, behavioral health, and other fields . Managing a dynamic post-pandemic workforce that is reflective of the community it serves required strategies to ensure that the ideal candidates are filling vacancies from new positions, retirements, promotions, and the typical employment cycles of a large organization. In 2024, Human Resources (HR) focused on implementing new recruitment methods while also utilizing previously successful strategies, such as hosting job-specific hiring fairs and partnering with staffing agencies for leadership positions. We are committed to the continuous training and development of all our staff. 2024 IN NUMBERS

13 CAREER FAIRS ATTENDED

PROMOTIONS STAFF 1,126 68

RECRUITMENT EFFORT ADDRESSES COURT REPORTER SHORTAGE The statewide court reporter shortage required Human Resources to employ short and long-term solutions to ensure the verbatim record. In the fall, the San Bernardino Superior Court’s Recruitment Team attended the California Court Reporters Association Annual Conference to attract top talent and address the shortage of court reporters. They showcased the benefits of working with the court and highlighted available opportunities. Additionally, the court launched the Pilot Pathway Program, a strategic initiative offering comprehensive training and support for employees aspiring to become court reporters/voice writers. This program aligns with the Court’s Strategic Plan, “Right Services in the Right Places,” aiming to enhance court services, provide career advancement opportunities, and improve access to justice by ensuring accurate and timely transcription services.

| 20